Maintenance Coordination
Vendor dispatch, spend approval, and entry that follows Maryland’s new access rules, so repairs get handled without you fielding a single phone call.
Free 15-minute call. No obligation, no sales pitch.
From First Call to Finished Repair
You approve the spend, we handle everything in between: the vendor, the schedule, the access, and the paper trail.
Vendor Dispatch
Trusted, vetted vendors matched to the job, scheduled and followed up on so nothing sits.
Emergency Response
Fire, flooding, gas leaks, and other urgent hazards get an immediate response, no notice period required.
Entry & Access
Proper notice sent and documented for every non-emergency visit, covered in detail below.
Spend Approval
Anything above your agreed threshold gets your sign-off before work begins. No surprise invoices.
Maryland's New Entry Rules, Built Into Every Visit
As of October 1, 2025, Maryland law spells out entry rules for the first time. Before that, state law was largely silent on it. A lot of landlords and even some property managers haven’t caught up yet. We have.
- 24-hour written notice: non-emergency entry for repairs, maintenance, or inspections requires at least 24 hours' written notice, stating the date, approximate time, and reason. We send it every time, through the portal.
- Entry hours: visits have to fall between 7 a.m. and 7 p.m., Monday through Saturday, unless the tenant agrees in writing to a different time.
- Genuine emergencies only skip notice: fire, flooding, a gas leak, or an urgent safety hazard. Anything less than that gets the full notice process.
- Habitability and repair timing: once we have actual notice of a problem, Maryland expects it fixed within a reasonable time, generally under 30 days, or a tenant can petition the court for rent escrow. We track every open request against that clock.
From Request to Resolution
Request Comes In
The tenant submits a request through the portal, or we log it ourselves after a call. Emergencies get flagged and routed immediately.
Vendor & Notice
We dispatch a vendor, send the required 24-hour entry notice, and get any above-threshold spend approved by you first.
Completion & Documentation
We confirm the work is done, close out the invoice, and log everything to your Owner Portal so there’s a permanent record.
FAQ
Frequently Asked Questions
How much notice do you have to give before entering my property?
What counts as an emergency that skips the notice requirement?
How fast do repairs have to happen?
Do I have to approve every repair before it happens?
What's the difference between routine and large project coordination?
Stop managing.
Start owning.
Free 15-minute call. No obligation, no sales pitch.
Or call (240) 580-8581 · [email protected]