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Rent Collection

Timely rent collection, enforced the way Maryland law actually allows, so you get paid on time without a late fee or notice mistake costing you in court.

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WHAT WE HANDLE

Collection, Enforcement, and the Paper Trail

Collecting rent is easy when it shows up on time. The value is in what happens when it doesn’t.

Online Collection

Tenants pay through the portal, on a fixed schedule, so payment is never a phone call or a check in the mail.

Late Fee Enforcement

Applied consistently and within the legal cap, covered in detail below, so it holds up if it's ever challenged.

Receipts & Records

Every payment logged and receipted, so there's never a dispute about what was paid and when.

Nonpayment Escalation

If rent goes unpaid, we send the required notice and hand off to eviction coordination if it doesn't resolve.

KNOW THE LAW

Late Fees and Nonpayment, Handled Correctly

Maryland changed its late fee rules as recently as October 2025, and the failure-to-pay-rent process has specific steps that have to happen in order. Get any of it wrong and a judge can throw out the case.

Late fee cap: as of October 2025, a late fee can't exceed 5% of the unpaid rent balance, not 5% of the full month's rent. If a tenant pays part of what's owed, the fee has to be recalculated on what's actually still outstanding.
No statewide grace period: Maryland doesn't set a default grace period, so a late fee can apply the day after rent is due if the lease says so. We write and apply late fee terms consistently, in the lease, every time.
10-day written notice: before filing a failure-to-pay-rent case in District Court, the tenant has to get written notice stating the amount owed and 10 days to pay it. We send this before any case gets filed.
Right of redemption: a tenant can usually stop an eviction by paying everything owed, plus court costs, before the sheriff acts, unless they've had three or more nonpayment judgments in the past 12 months.

THE PROCESS

What Happens When Rent Is Late

Due Date Passes

We flag the missed payment immediately and apply the late fee your lease allows, calculated correctly on the balance owed.

Notice & Outreach

We reach out to the tenant directly. If it isn’t resolved, we send the required 10-day written notice before anything goes to court.

Escalation If Needed

Still unpaid after notice? We hand off to eviction coordination and compliance administration to file in District Court.

FAQ

Frequently Asked Questions

How much can a late fee be in Maryland?

As of October 2025, a late fee can’t exceed 5% of the unpaid rent balance. If a tenant makes a partial payment, the fee has to be recalculated on what’s actually still owed, not the original full rent amount.

Is there a grace period before a late fee applies?

Not statewide. Maryland doesn’t set a default grace period, so a late fee can apply the day after the due date if the lease says so. We build clear, consistent late fee terms into every lease so there’s no ambiguity.

What happens if a tenant doesn't pay rent at all?

We send a written notice giving the tenant 10 days to pay the amount owed, which Maryland requires before a failure-to-pay-rent case can be filed in District Court. If it still isn’t resolved, we move to eviction coordination.

Can a tenant stop an eviction by paying what they owe?

In most cases, yes. Maryland’s right of redemption lets a tenant remain in the property if they pay all rent due plus court costs before the sheriff acts. This doesn’t apply if the tenant has had three or more nonpayment judgments in the past 12 months.

Do I get documentation of every payment?

Yes. Every payment is logged and receipted through your Owner Portal, so there’s a clear record if a payment is ever disputed.

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