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Eastern Properties Group

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SERVICES

For Property Owners

EPG manages residential rentals for owners in Allegany County, Hancock in Washington County, and the Baltimore area, with documented operations and a published rate for each of three plans. You choose how much of the work we take on, and you can end the agreement with 30 days’ written notice, with no termination fee. Not ready to hand it over yet? Start with a free rental analysis, and read Owner Resources for what Maryland asks of you before a tenant moves in.

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Documented operations

Notices, inspections, spending approvals and owner communication are written down and kept on file.

Maintenance and tenant communication

We take repair requests, schedule and follow up with vendors, and handle tenant communication on your behalf.

One unit or a portfolio

The same process applies to a single rental and to a multi-property portfolio. The fee is a percentage of collected rent.

MANAGEMENT SERVICES

Three management plans

From light-touch tracking to full local representation: Owner Assist, Standard Full-Service, and Premium Investor, each with a published rate and a clear per-unit monthly minimum. See the full plan comparison and exactly what is included in each.

View Full Pricing & Comparison
What We Handle

Every service, in detail

Tap a category to see exactly what is included. Rates for each of these are on the pricing page.

Individual owner services you can use on their own, without full management. Open one to see what it covers.

Need a tenant but not ongoing management? EPG handles the full leasing process from marketing through move-in.

Leasing & Tenant Placement

Full marketing, showings, screening, lease execution, and move-in coordination.

Listing-Only Marketing Package

Listing preparation, marketing copy, inquiry routing, and showing coordination handoff.

Listing + Screening Package

Marketing, inquiries, showings, applications, and qualified applicant summary. You retain lease execution.

Tenant Screening Only

Full screening review and qualification summary for your existing applicant.

Lease Drafting / Lease Signing Only

Lease preparation, routing, signatures, and file completion.

Lease Renewal

Full administrative process of renewing an existing tenant’s lease.

Stay informed on the condition of your property throughout the tenancy.

Routine Inspection
Recommended twice per year. A documented snapshot of your property’s condition during tenancy including inspection visit, visual review, notes, photos, and summary report.
Move-In / Move-Out Inspection
Detailed condition documentation tied to a possession change. Includes onsite documentation, photos, and reporting to support turnover records and file protection.
Drive-By Exterior Check
A quick exterior visual observation for light monitoring and status checks. Includes brief notes and basic photo documentation.

We handle intake, vendor scheduling, communication, follow-up, and invoice coordination so you never have to chase a contractor.

Vendor Meet / Site Access Coordination
We schedule and coordinate vendor access, meet contractors on-site, and follow up on status.
Routine Maintenance Coordination
Intake, vendor scheduling, communication, follow-up, and invoice coordination for standard repairs.
Large Project Coordination
For larger repairs, turnover work, or multi-step projects. Coordination, communication, and follow-up from start to finish.
Emergency Maintenance Coordination
Urgent issue? We intake the emergency, coordinate the response, dispatch vendors, and keep you informed fast. Fee is separate from the repair invoice.
Eviction Coordination / Compliance Administration
When a tenancy escalates to formal enforcement, we handle the administrative side: notice coordination, file handling, communication, timeline tracking, and court-process administration where permitted. Not legal representation. Legal fees and court costs are separate.
Annual Budget / Performance Review
A strategic annual review of your property’s performance: maintenance trends, reserve planning, budget support, and a forward-looking conversation about your property goals.
Property Owner Onboarding Fee
A one-time setup fee per owner account covering intake administration, document structure setup, and account onboarding. Applies per account, not per property.

You get an owner statement by email every month, and any report you ask for. Rent is tracked in Xero and every payment is reconciled against the bank account.

Monthly owner statement
Sent by email each month. There is no portal to log in to.
Reports on request
Ask for an income report, a ledger for one property or the figures your tax preparer needs, and we send it.
Bank reconciliation
Rent and expenses are tracked in Xero, and payments are reconciled against the bank so the statement matches the account.
OWNER RESOURCES

Go Deeper on Any Service

Each service has its own page covering exactly how it works and what Maryland law requires.

FAQ

Frequently Asked Questions

Our Standard Full-Service plan (10% of collected monthly rent) covers day-to-day operations: rent collection, owner and tenant communication, maintenance coordination, and lease administration. Premium Investor (15%) adds higher-touch support, including more active representation for remote or hands-off owners.
We run compliance-first: every maintenance decision is documented, and spending above your agreed threshold requires your approval before work begins. You won’t be surprised by a repair bill you didn’t sign off on. See our Maintenance Coordination page for how the whole process works, including Maryland’s new entry notice rules.
If a tenancy escalates to formal enforcement, EPG provides eviction coordination and compliance administration, handling the administrative and filing process. The fee is listed on the pricing page. Legal fees and court costs are billed separately, and EPG does not provide legal representation.
You get a monthly owner statement by email, plus an optional Annual Budget / Performance Review covering maintenance trends and planning for the year ahead. Its fee is on the pricing page.
Yes. A one-time Property Owner Onboarding Fee covers setting up your owner account and onboarding documentation. It is charged per owner account, not per property, and the current amount is on the pricing page.
Yes. You can end the management agreement with 30 days’ written notice. There is no termination fee. The full fee list is on the pricing page.
We offer standalone leasing options, from a Listing-Only Marketing Package up to full Leasing & Tenant Placement (one month’s rent), without committing to ongoing management. Each option is priced on the pricing page.
Yes. Pre-1978 units need MDE lead paint registration and certification, and cities like Cumberland have their own rental licensing on top of that. See our Rental Registration & Lead Paint Compliance page for the full breakdown.
Yes. Frostburg and the surrounding Allegany County area are core territory for us, including off-campus rentals near Frostburg State University. Visit our Frostburg property management page for details specific to that market.
Yes. Eastern Properties Group is headquartered in Cumberland, and it’s our primary market. See our Cumberland property management page for details specific to that market.
Yes. LaVale’s retail and commuter corridor along Route 40 is core territory for us. See our LaVale property management page for details specific to that market.

Ready to hand it over?

Free rental analysis, no obligation, back within 3 to 5 business days.

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Apply for Management

Or call (240) 916-6008  ยท  [email protected]