For Real Estate Professionals
EPG offers administrative support services designed specifically for real estate agents, solo producers, and growing teams who need professional back-office coverage without the cost of a full-time hire.
Flexible Pricing Options
Choose hourly support, a monthly package, or a combination structured around how your business actually operates.
Systems and SOPs Included
EPG brings structured workflows, organized communication channels, and professional delivery standards to every engagement.
Scalable as You Grow
Start with light support and add capacity as your volume increases without the overhead of a full-time hire.
Flexible Support When You Need It
No monthly commitment required. Get professional back-office support on an as-needed basis.
Real Estate Administrative Support
Flexible hourly support for agents who need help without a monthly commitment. Covers file organization, CRM updates, inbox support, calendar coordination, scheduling, document handling, lead response, communication drafting, and general workflow support.
- File organization and digital file maintenance
- CRM updates and recordkeeping support
- Inbox support and email organization
- Calendar support and scheduling coordination
- Document handling and routing support
- Lead response support for inbound inquiries
- Client communication drafting support
- General workflow and task management support
Predictable Support. Predictable Pricing.
Our monthly packages create a clearer and more predictable support model than pure hourly billing while keeping delivery standardized and scalable.
Basic Admin Support Package
Up to 15 hours per month
For newer agents, lower-volume agents, or agents who primarily need light recurring support rather than full back-office coverage.
- Light inbox support
- Light calendar support
- Basic scheduling coordination
- CRM updates
- File organization
- Document routing support
- Task follow-up support
- Basic email drafting support
- Basic lead response during business hours
Growth Admin Support Package
Up to 35 hours per month
For active agents who need consistent support throughout the month and want help with communication, scheduling, lead follow-up, and day-to-day workflow.
- Everything in Basic
- More frequent inbox and calendar support
- Lead response support
- Expanded scheduling and coordination
- Phone answering during defined coverage windows
- Client and vendor communication drafting
- Showing coordination support
- Status tracking and task follow-up
- Administrative support tied to listings and transactions
Full-Service Realtor Back Office Package
Up to 60 hours per month
For higher-volume agents or teams that want EPG to function as an ongoing administrative back office with higher-touch support across all workflow areas.
- Everything in Growth
- Higher-touch inbox and calendar support
- Expanded phone coverage support
- Drafting of routine client-facing emails
- More active lead intake and routing
- Task and follow-up management
- Expanded listing and transaction admin support
- Administrative coordination across multiple active files
Not a fully dedicated single-client assistant model unless separately negotiated.
Customize Your Support Package
Add-on services can be combined with any hourly plan or monthly package to increase flexibility and cover specific business needs.
Dedicated Phone Answering
Business phone answering support during defined service windows with message intake and call routing.
Calendar Management
Calendar organization, scheduling coordination, appointment updates, and conflict visibility.
Lead Response Support
Timely lead acknowledgment, basic scripted follow-up, lead routing, and inquiry tracking.
Client Email Drafting
Drafting of routine client emails, follow-up emails, appointment confirmations, and status updates.
CRM Maintenance
Contact updates, pipeline updates, status cleanup, note entry, and basic data organization.
Social Media Posting Support
Posting support using agent-provided content, scheduling support, and basic caption formatting.
Basic Bookkeeping / Commission Tracking
Administrative tracking support for commissions, expense records, and simple financial organization.
Custom Domain Email / Microsoft Setup
Setup of agent-branded email under their own domain where technically feasible.
Transaction and Listing Support
Separately purchased support services for agents who need help managing the administrative side of transactions and listings.
Transaction Coordination
Full administrative support from contract to closing — file setup, deadline tracking, documentation coordination, communication support, and contract-to-close workflow handling.
- Transaction file setup
- Deadline tracking
- Coordination of documentation
- Communication support throughout the transaction
- Follow-up on required items
- Contract-to-close administrative workflow handling
Listing Coordination
Administrative support for getting a listing prepared and activated — document prep, listing setup coordination, scheduling, checklist follow-up, and launch administration.
- Document preparation support
- Listing setup coordination
- Scheduling coordination
- Checklist follow-up
- Listing-launch administration
- Support tasks to get the listing ready to go live
Want Recurring Compensation on Top of Admin Support?
EPG also offers a structured Realtor Partner Program with four tiers, recurring compensation tied to portfolio growth, and — at the top tier — included back-office support at no additional monthly fee. If you want to grow with EPG long-term, the partner program is worth exploring.
Frequently Asked Questions
What is the difference between hourly support and a monthly package?
Hourly support is flexible and billed per hour — best for agents with occasional or unpredictable support needs. Monthly packages offer a defined scope of recurring support at a predictable monthly rate — best for agents who need consistent help throughout the month.
Can I combine a monthly package with add-ons?
Yes. Add-on services can be layered on top of any monthly package or hourly plan to cover specific needs like phone answering, CRM maintenance, or social media posting.
What does the support actually look like day to day?
Support is delivered through structured communication channels such as email, task intake systems, or dedicated tools. Work is trackable, organized, and delivered to a professional standard.
Is this the same as hiring a full-time assistant?
No. EPG’s support services are structured packages and hourly engagements, not a dedicated single-client assistant model. The Full-Service Back Office Package covers up to 60 hours per month and handles a wide range of tasks, but extraordinary volume or dedicated staffing is separately negotiated.
What is the Realtor Partner Program?
The Partner Program is a separate track for agents who want to refer property management business to EPG and earn recurring compensation. Upper-tier partners also receive included back-office admin support. Learn more on the Partner Program page.
How do I get started?
Book a free call with our team. We will walk you through the service options, discuss your business needs, and recommend the right fit for your situation.
Stop managing.
Start owning.
Free 15-minute call. No obligation, no sales pitch.
Or call — (240) 580-8581 · [email protected]