RENTER RESOURCES
Renter Resources for Harford County, Maryland
Who to call for utilities, the county and town offices you will deal with, help with bills, and your rights as a Maryland renter, for homes in Harford County. Water, trash and rental registration here depend on whether your home is in Bel Air, Aberdeen, Havre de Grace or the county, so check the address line in each entry.
Eastern Properties Group
226 E Union St, Cumberland, MD 21502
Office hours 9:00 to 4:00, Monday to Friday
Call (240) 916-6008
Email [email protected]
Repairs: maintenance request form. Urgent repair: call and choose the emergency option. Danger, fire or a gas smell: leave and call 911.
UTILITIES
Who to call to turn everything on
Utilities are the tenant’s responsibility unless your lease says otherwise. Set them up in your name before your move-in date so you are not arriving to a home with no power or water.
Electric and natural gas
BGE serves most of Harford County for electric and, where lines exist, natural gas. Part of the county is served by Delmarva Power for electric. Your lease or move-in sheet names the utility for your home. If you smell gas, leave the home and call 911 first.
Water and sewer
Depends on where the home sits.
County system: Harford County Water and Sewer Billing, 410-638-3311.
Bel Air: Maryland American Water, 1-866-641-2131, 24 hours for emergencies.
Aberdeen: billed by the city. City Hall (410) 272-1600.
Havre de Grace: billed by the city. City Hall 410-939-1800.
Some homes are on a private well and septic system, in which case there is no water bill.
Trash and recycling
Harford County does not collect trash. Private haulers licensed by the county do, and your trash hauler also takes your recycling. Your lease says whether service is included or set up by you. County-licensed residential haulers: Bartenfelder Sanitation 410-457-5550, Casella 410-457-0404, Harford County Trash Services 443-841-6253.
Internet and phone
Private providers, and availability changes street by street. Check your exact address before you sign up. Harford County Public Library branches have free internet.
GOVERNMENT OFFICES
Harford County offices you may need
These are public offices, not ours. Using any of them has nothing to do with your tenancy and we will never know you called.
ASSISTANCE PROGRAMS
Help with bills, food and housing
YOUR RIGHTS
Tenant rights and who enforces them
Maryland publishes its renter protections in plain language and funds free legal help. Read them before you sign anywhere, not just with us.
Before you move in
- Set up electric, gas and water in your name before move-in day, unless your lease says a utility is included.
- Buy renters insurance if your lease requires it. It covers your belongings and your liability. The owner's policy covers the building, not your things. We do not sell insurance and receive nothing for referrals.
- Before any digging, including fence posts and planting, call 811 or file online with Miss Utility. It is free and it is the law.
- Read the Maryland Tenants' Bill of Rights. You get a copy with your lease.
Common questions
The county itself does not license long-term rentals. Havre de Grace requires registration with the city. Bel Air licenses short-term rentals only. Maryland lead paint registration applies to pre-1978 homes everywhere, and you are entitled to a copy of the lead certificate for your unit.
You do, unless your lease says a utility is included. Set them up in your name before your move-in date. In Harford County that may include a private trash hauler.
Yes, at every home we manage. Maryland law protects source of income, so a Housing Choice Voucher or other rental assistance is treated like any other income. Tell us about it on the pre-qualification form so we can plan the inspection and paperwork with your caseworker.
Use the maintenance request form. It takes about three minutes and you can add photos. For an urgent problem such as a major leak, no heat, no power or a sewage backup, call (240) 916-6008 and choose the emergency option, then send the form too. If anyone is in danger or you smell gas, leave the home and call 911 first.
Gross household income of at least 3 times the monthly rent. For a $900 rent that is $2,700 a month before taxes. The affordability calculator on the Renter Resources page does the math for you.
Looking for a home in Harford County?
See what is open now, or pre-qualify in about three minutes so we only schedule showings that fit.
Already rent from us? Send a maintenance request or see how to pay rent. Questions: call (240) 916-6008.