Skip to main content

Eastern Properties Group

Make a Payment
Home » Move-In Concierge and Utility Setup
Resident Services

Move-In Concierge and Utility Setup

Getting into a new place involves a dozen small tasks. We help you work through them so day one goes smoothly.

WHAT IT COVERS

What move-in support includes

Starting fresh in a new place? We help you get set up with utility setup guidance, portal onboarding, move-in coordination, and resident setup support so day one goes smoothly.

  • Guidance on which utility accounts to open and when
  • Resident portal onboarding, so you can pay rent and raise requests in one place
  • Move-in coordination with our team and any vendors involved
  • General resident setup support during your first days

Utility provider contacts for Allegany County, along with renters insurance guidance and Miss Utility information, are collected on our Renter Resources page.

HOW IT WORKS

From signed lease to settled in

1
Ask for move-in support
Tell us you would like help, and what you are unsure about.
2
We walk you through setup
Utilities, the resident portal, and anything else on the list.
3
Move-in coordination
We coordinate access and timing with our team.
4
Settled in
You know where to raise a maintenance request and how to pay rent.
QUESTIONS

Move-in questions

Move-In Concierge and Utility Setup Assistance is $75. It is listed under Tenant Services on our pricing page alongside the other resident services.
No. It is an optional service. If you would rather set everything up yourself, the utility contacts and guidance on our Renter Resources page are free to use.
It depends on the property. We will go through it with you, and the provider contacts for Allegany County are listed on Renter Resources.
MORE FOR RESIDENTS

Other resident services

Every EPG resident can use these, whether or not you use this one. They are all coordinated by the same team, and all of them are priced on our pricing page.

intake, dispatch and follow-up when you are locked out
vendor scheduling and follow-up when you are moving out
smart lock and thermostat upgrades, quoted per unit

Utility contacts, renters insurance guidance and other practical information are collected on Renter Resources, and the criteria we apply to every applicant are set out in our Fair Housing Statement.

Not moved in yet?

Pre-qualify in about two minutes, so we only show you homes that actually fit.

Reset password

Enter your email address and we will send you a link to change your password.

Powered by Estatik