Eastern Properties Group

WhAT WE DO

Our Services

Whether you’re a property owner, a tenant, or a real estate professional — EPG has a service designed for your specific needs. In each service area we provide, we guarantee top-tier property management solutions in the industry. If you require a service not listed below, please let us know through the contact form, and we’ll do our best to assist or refer you to the right resources.

Who We serve

Find the services built for you.

EPG serves three distinct groups — each with their own dedicated service track. Select your category below.

Property Owners

Full-service management, leasing, inspections, maintenance coordination, and everything in between. We run your property so you don’t have to.

Tenants & Residents

Move-in support, maintenance requests, lockout coordination, and resident convenience services — we make renting with EPG a smooth experience.

Real Estate Professionals

Back-office administrative support, monthly packages, and a structured partner program designed to help agents grow their business without the overhead of a full-time hire.

SERVICES

For Property Owners

Everything your property needs. Nothing you have to manage yourself. EPG provides end-to-end property management for owners who want professional, compliant, and fully documented operations — without the day-to-day burden. Whether you own one rental or a growing portfolio, we have a service level built for your situation.

We manage your property like it's our own.

Detailed Services:

Standard Full-Service Property Management

Price: 10% of collected monthly rent

EPG handles the full day-to-day operation of your rental property — so you don’t have to. Rent collection, tenant communication, maintenance coordination, lease administration, owner reporting, and compliance documentation. All included.

Price: 15% of collected monthly rent

Everything in Standard, plus higher-touch support for remote and active investors. Internal off-market leads, walkthrough support, onsite representation, performance projections, and strategic guidance for owners buying, holding, or selling rentals. Built for owners who want EPG as their eyes and ears on the ground.

Price: One full month's rent (Baltimore minimum $1,100 / Western Maryland minimum $900)

Need a tenant but not ongoing management? EPG markets your property, handles inquiries, coordinates showings, processes applications, screens applicants, prepares the lease, and manages move-in. We hand you a placed, qualified tenant.

Price: $60 per applicant

Need a tenant but not ongoing management? EPG markets your property, handles inquiries, coordinates showings, processes applications, screens applicants, prepares the lease, and manages move-in. We hand you a placed, qualified tenant.

Price: $250

We handle the full administrative process of renewing an existing tenant’s lease — paperwork, routing, signatures, and file completion. Simple and handled.

Price: $650

Need exposure but handling the rest yourself? We prepare your listing content, write the marketing copy, and set up inquiry routing and showing coordination handoff.

Price: $850

We market your property, handle inquiries, coordinate showings, process applications, and deliver a qualified applicant summary. You retain control of final lease execution.

Price: $140

A detailed condition inspection tied to a possession change. Includes onsite documentation, photos, and reporting to support turnover records and file protection.

Price: $120 (recommended twice per year)

A documented snapshot of your property’s condition during tenancy. Includes an inspection visit, visual review, notes on observable issues, photos, and a summary report.

Price: $120 (recommended twice per year)

A documented snapshot of your property’s condition during tenancy. Includes an inspection visit, visual review, notes on observable issues, photos, and a summary report.

Price: $45

A quick exterior visual observation for light monitoring and status checks. Includes brief notes and basic photo documentation.

Price: $75

We schedule and coordinate vendor access, meet contractors on-site, and follow up on status — so you don’t have to leave work to let someone in.

Price: 10% markup on vendor invoices

We handle intake, vendor scheduling, communication, follow-up, and invoice coordination for standard repair and maintenance issues.

Price: 12% coordination fee ($250 minimum)

For larger repairs, turnover work, or multi-step projects — we manage the coordination, communication, and follow-up from start to finish.

Price: $95

Urgent issue? We intake the emergency, coordinate the response, dispatch vendors, and keep you informed — fast. Fee is separate from the repair invoice.

Price: $325

When a tenancy escalates to formal enforcement, we handle the administrative side — notice coordination, file handling, communication, timeline tracking, and court-process administration where permitted. Not legal representation.

Price: $225

A strategic annual review of your property’s performance — maintenance trends, reserve planning, budget support, and a forward-looking conversation about your property goals.

Price: $150 per owner account (currently 50% off — $75 introductory rate)

A one-time setup fee per owner account covering intake administration, document structure setup, and account onboarding. Applies per account, not per property.

SERVICES

For Tenants

We make renting easier from move-in to move-out. EPG offers residents a range of support services to make your rental experience smooth, organized, and stress-free.

Price: $75

Starting fresh in a new place? We help you get set up — utility setup guidance, portal onboarding, move-in coordination, and resident setup support so day one goes smoothly.

Price: $45

Locked out? We coordinate the response — intake, dispatch, and follow-up. Note: vendor or locksmith charges are separate.

Price: 15% coordination fee ($50 minimum)

Need cleaning or move-out services coordinated? We schedule the vendor, handle communication, and follow up on completion so your move-out goes smoothly.

Add-Ons Price: Custom quote

Interested in smart lock upgrades, thermostat upgrades, or other resident convenience tech? Contact us and we’ll put together a custom quote.

SERVICES

For Real Estate Professionals

Back-office support that helps you stay focused on production. EPG offers administrative support services designed specifically for real estate agents, solo producers, and growing teams who need professional back-office coverage without the cost of a full-time hire.

Detailed Services

Price: $40 per hour

Flexible hourly support for agents who need help without a monthly commitment. Covers file organization, CRM updates, inbox support, calendar coordination, scheduling, document handling, lead response, communication drafting, and general workflow support.

Price: $650 per month (up to 15 hours/month)

Entry-level recurring support for newer or lower-volume agents. Includes light inbox and calendar support, basic scheduling, CRM updates, file organization, document routing, task follow-up, and basic lead response during business hours.

Price: $1,250 per month (up to 35 hours/month)

For active agents who need consistent support throughout the month. Everything in Basic, plus more frequent inbox and calendar support, lead response, phone answering during defined windows, client and vendor communication drafting, showing coordination, and status tracking.

Price: $2,250 per month (up to 60 hours/month)

For higher-volume agents and teams who want EPG functioning as a full administrative back office. Everything in Growth, plus higher-touch inbox and calendar support, expanded phone coverage, routine client email drafting, more active lead intake and routing, expanded listing and transaction admin support, and multi-file operational coordination.

Add-On Services:

  • Dedicated Phone Answering — $195/month
  • Calendar Management — $125/month
  • Lead Response Support — $175/month
  • Client Email Drafting — $150/month
  • CRM Maintenance — $145/month
  • Social Media Posting Support — $250/month
  • Basic Bookkeeping / Commission Tracking — $225/month
  • Custom Domain Email / Microsoft Account Setup — $250 setup + $25/month per mailbox

Price: $475 per file

Full administrative support from contract to closing — file setup, deadline tracking, documentation coordination, communication support, and contract-to-close workflow handling.

Price: $225 per listing

Administrative support for getting a listing prepared and activated — document prep, listing setup coordination, scheduling, checklist follow-up, and launch administration.

SERVICES

Comprehensive Financial Reporting

We track your financials and provide reports to you monthly through our secure, advanced, and fully automated web-based accounting system. With our detailed financial reporting tools, it’s never been easier to keep tabs on your property.

 

How this benefits you:

All reports and tracking are available at all times through the Owner Portal. Simply log in to stay updated on your property’s financial health. This constant access ensures you are always informed, allowing you to make timely decisions and keep everything running smoothly.

Our platform offers convenience and self-service for reviewing all statements. Whether you need to check recent transactions or analyze monthly trends, our user-friendly interface makes it simple. This ease of use means less time spent on paperwork and more time focusing on other important tasks.

Easily download owner statements and income reports for your records. This functionality allows you to keep comprehensive documentation for personal review or official purposes. Having all your financial information readily available in a downloadable format helps with seamless financial planning and management.

It’s easy to keep tabs on your property.

COMPLIANCE-FIRST · PRIVACY-FIRST · OWNER-FIRST

Local expertise.
Real documentation.

Every decision documented. Every dollar approved. Every owner informed.

HOW IT WORKS

Three steps.
Then hands-free.

1

Book a 15-Minute Discovery Call

Your property, goals, timeline — 15 minutes, no pressure.

2

Get a Clear Management Plan

Pricing, tier, and onboarding checklist in writing before you commit.

3

We Onboard, Lease & Manage

EPG handles everything. Track performance in your owner portal.

BOOK A FREE CALL

Schedule your FREE
15-Minute Discovery Call

No sales pitch. No pressure. Just a quick conversation to see if EPG is the right fit for your property.

Eastern Properties Group
Partnership Discovery Call · 15 min
Available now

Stop managing.
Start owning.

Free 15-minute call. No obligation, no sales pitch.

Or call — (240) 580-8581  ·  [email protected]

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